Information
At Selene & Amara, each piece is intentionally sourced in limited quantities.
Because of this, your order is carefully prepared after purchase rather than pulled from mass inventory.
Please allow:
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3–5 business days for processing
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5–10 business days for shipping
You will receive tracking information as soon as your order has been dispatched.
Tracking Your Order
Once your order is on its way, you'll receive a tracking number via email. Please allow 24–72 hours for the tracking to update after it’s scanned.
Shipping Delays
We are not responsible for shipping delays due to the carrier (USPS, UPS, etc.), weather, or incorrect addresses. We are not responsible for not delivered packages by any carrier.
Need help? Reach out to us at help@seleneandamara.com; we’ll do our best to support you.
Lost or Stolen Packages
Once your order is marked “delivered,” it is out of our hands.
We recommend:
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Checking with neighbors or household members
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Contacting the shipping carrier with your tracking number
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Emailing us if you need help filing a claim
Thoughtful Sourcing
We work with trusted partners through platforms like Faire to bring you pieces that align with your current season—not just trends.
This means:
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Items are selected in small quantities
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Restocks are not always guaranteed
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Each drop is curated with intention
Limited Availability
Due to the nature of small-batch sourcing:
If an item becomes unavailable after purchase, you will receive:
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A full refund, or
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A curated alternative option selected with the same intention
You will always have the final choice.
Shipping Experience
To maintain the Selene & Amara experience:
Orders may be:
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Shipped directly from our studio, or
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Carefully routed through our sourcing partners
Every order is handled with attention to detail, not speed alone.
Questions?
We’re always here for you. Email us at help@seleneandamara.com or message us on Instagram @shopseleneandamara for support.